Terms of service

Welcome to Isla Velle. These Terms of Service ("Terms") govern your access to and use of our website, including the purchase of products and services offered through our online store. By visiting or using this website, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

1. Eligibility

By using this website, you represent and confirm that:

  • You are at least 18 years of age or have the consent of a parent or legal guardian.
  • The information you provide is accurate, complete, and up to date.
  • You will use this website only for lawful purposes.
  • You will not engage in any activity that disrupts or compromises the security or functionality of the website.

Isla Velle reserves the right to refuse service, suspend accounts, or cancel orders whenever deemed appropriate.

2. Product Information

We make every reasonable effort to ensure that product descriptions, photographs, pricing, and other information displayed on our website are accurate and current.

Please note that:

  • Product colors may vary slightly depending on your monitor or device settings.
  • Measurements may differ slightly due to manual measuring methods.
  • Product availability may change without prior notice.

We reserve the right to update, modify, discontinue, or limit any product at our sole discretion.

3. Pricing & Payment

Unless otherwise stated, all prices displayed on this website are listed in United States Dollars (USD).

Orders will only enter processing after payment has been successfully authorized.

We reserve the right to:

  • Correct pricing, typographical, or technical errors.
  • Decline or cancel orders suspected of fraudulent or unauthorized activity.
  • Cancel orders due to inventory shortages or system-related issues.

If an order is canceled after payment has been received, a full refund will be issued to the original payment method.

4. Order Acceptance

Submitting an order does not guarantee its acceptance.

We reserve the right to refuse or cancel any order for reasons including, but not limited to:

  • Product unavailability
  • Payment authorization failure
  • Pricing or inventory discrepancies
  • Suspected fraudulent activity
  • Shipping restrictions
  • Violation of these Terms

5. Shipping

All shipments are subject to our current Shipping Policy.

While we make every effort to process orders promptly, delivery schedules are estimates only and may be affected by circumstances beyond our control, including carrier delays, severe weather, public holidays, or inaccurate shipping information provided by the customer.

Once an order has entered processing, the shipping address cannot be modified.

For complete shipping information, please review our Shipping Policy.

6. Returns & Refunds

Returns, refunds, and exchanges are handled in accordance with our Return & Refund Policy.

Returned merchandise must satisfy all applicable return requirements before a refund, replacement, or store credit can be approved.

7. Intellectual Property

All content available on this website, including but not limited to:

  • Logos
  • Product images
  • Graphics
  • Icons
  • Product descriptions
  • Text
  • Website layout and design

is the exclusive property of Isla Velle and is protected by applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, republished, modified, or otherwise used without our prior written permission.

8. Acceptable Use

By accessing this website, you agree not to:

  • Violate any applicable laws or regulations.
  • Upload viruses, malware, or other harmful software.
  • Attempt to gain unauthorized access to our systems or networks.
  • Participate in fraudulent, deceptive, or abusive activities.
  • Interfere with the normal operation or security of the website.

Failure to comply with these Terms may result in account suspension, order cancellation, or legal action where appropriate.

9. Third-Party Links

For your convenience, our website may include links to third-party websites.

Isla Velle does not control these external websites and is not responsible for their content, privacy practices, or policies. Accessing third-party websites is entirely at your own risk.

10. Disclaimer

This website, along with all products and services offered through it, is provided on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, Isla Velle disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and uninterrupted website availability.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Isla Velle shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of this website or the purchase of our products.

Our total liability for any claim shall not exceed the amount paid for the applicable order.

12. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By continuing to use this website, you acknowledge that you have reviewed and accepted our Privacy Policy.

13. Changes to These Terms

We reserve the right to revise or update these Terms of Service at any time without prior notice.

Any changes become effective immediately after they are published on this page. Continued use of the website following any updates constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United States.

Any dispute arising from these Terms or the use of this website shall be resolved by a court of competent jurisdiction.

15. Contact Us

If you have any questions regarding these Terms of Service, please feel free to contact us.

Isla Velle

Email: contact@islavelle.com

Business Address:

617 Williams St
Huron, OH 44839
United States

Not a Return Address

Our Customer Care team typically responds within 24–48 business hours and is always happy to assist you.